Security Practices

Our Security Commitment

At VerifyFox, security is a top priority. We understand that our customers trust us with their data, and we take that responsibility seriously. We have implemented comprehensive security measures to protect your data and our services from unauthorized access, disclosure, alteration, and destruction.

This page outlines our security practices and controls. If you have any questions or concerns about our security measures, please don't hesitate to contact us.

Data Protection

We employ multiple layers of protection to ensure the security of your data:

• Encryption in Transit: All data transmitted between your systems and ours is encrypted using TLS 1.2 or higher.
• Encryption at Rest: All sensitive data stored in our systems is encrypted using industry-standard AES-256 encryption.
• Data Isolation: Customer data is logically segregated to ensure that one customer's data cannot be accessed by another customer.
• Data Minimization: We collect and store only the data necessary to provide our services.
• Email Processing: Email addresses submitted for verification are processed securely and are not stored permanently on our servers unless specifically requested.

Infrastructure Security

Our infrastructure is designed with security in mind:

• Secure Cloud Infrastructure: Our services are hosted in industry-leading cloud environments with robust physical and network security controls.
• Network Protection: We use firewalls, intrusion detection systems, and DDoS protection to safeguard our network.
• Vulnerability Management: We regularly scan our systems for vulnerabilities and promptly apply security patches.
• Security Monitoring: We continuously monitor our systems for suspicious activity and potential security threats.
• Penetration Testing: We conduct regular penetration tests to identify and address potential security vulnerabilities.

Access Controls

We implement strict access controls to prevent unauthorized access to our systems and your data:

• Principle of Least Privilege: Our employees are granted access only to the systems and data necessary for their job functions.
• Multi-Factor Authentication: We require multi-factor authentication for access to our systems.
• Access Logging and Monitoring: All access to our systems is logged and monitored for suspicious activity.
• Regular Access Reviews: We regularly review access permissions to ensure they remain appropriate.
• Secure Password Policies: We enforce strong password requirements and regular password rotation.

API Security

Our API is designed with security in mind:

• API Authentication: All API requests require authentication using your unique API key.
• Rate Limiting: We implement rate limiting to protect against abuse and attacks.
• Input Validation: We validate all input to protect against common attacks like SQL injection and XSS.
• API Versioning: We use versioning to ensure backward compatibility when making security improvements.
• Transport Security: Our API is accessible only over HTTPS.

Business Continuity and Disaster Recovery

We have robust procedures in place to ensure business continuity and recover from potential disasters:

• Regular Backups: We perform regular backups of critical data and systems.
• Redundancy: Our infrastructure is designed with redundancy to minimize the impact of component failures.
• Disaster Recovery Plan: We have a comprehensive disaster recovery plan that is regularly tested.
• Service Level Agreements: We maintain high availability with a target uptime of 99.9%.

Incident Response

In the event of a security incident, we have established procedures to respond effectively:

• Incident Response Team: We have a dedicated team responsible for responding to security incidents.
• Incident Response Plan: We have a detailed plan outlining the steps to be taken in response to different types of security incidents.
• Notification Procedures: We will notify affected customers in a timely manner in accordance with our obligations under applicable laws and regulations.
• Post-Incident Analysis: After any security incident, we conduct a thorough analysis to understand the cause and implement measures to prevent similar incidents in the future.

Employee Security

Our employees play a crucial role in maintaining the security of our services:

• Security Training: All employees receive regular security awareness training.
• Background Checks: We conduct background checks on all employees.
• Confidentiality Agreements: All employees sign confidentiality agreements.
• Security Policies: We have comprehensive security policies that all employees must follow.

Compliance

We adhere to industry standards and regulations to ensure the security and privacy of your data:

• SOC 2 Compliance: We have completed a SOC 2 Type II audit, which verifies that our security controls meet the trust service criteria established by the American Institute of CPAs (AICPA).
• GDPR Compliance: We are compliant with the General Data Protection Regulation (GDPR). For more information, please see our GDPR Compliance page.
• Privacy Shield: We are certified under the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework.
• Regular Audits: We undergo regular security audits and assessments by independent third parties.

Privacy Considerations

We are committed to protecting your privacy:

• Privacy by Design: We incorporate privacy considerations into the design and development of our services.
• Data Minimization: We collect only the data necessary to provide our services.
• Transparency: We are transparent about our data collection and processing practices. For more information, please see our Privacy Policy.
• User Controls: We provide controls that allow you to manage your data and privacy preferences.

Security Reporting

If you discover a security vulnerability or have concerns about the security of our services, please report it to us immediately at security@verifyfox.com. We appreciate your help in keeping our services secure.